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One system for the whole warehouse.

Eighteen functional areas, from order intake to the ANAF invoice. One platform, not five windows.

Everything that moves the goods.

Orders, picking on a phone, inventory, visual locations, returns, and incidents. The warehouse's daily operations, all in one place.

01 / Warehouse operations
Picking on a phoneQueue → Scan → Confirm
The picking queue on a phone: orders waiting and in progress
Scanning the product barcode from the picking screen
Confirming the picked quantity, with the maximum shown

Orders & fulfillment

A single hub for the full order lifecycle, from intake to delivery.

  • Order intake: manually, via API, webhook, or straight from a marketplace
  • Multiple views: active, in progress, ready, returned, all
  • Search by order no., customer, tracking number, phone, email, or invoice
  • Bulk actions: assign picker, change status, change courier
  • Prioritization: normal / high / urgent, with automatic sorting
  • Full status history, with date and time
  • Romanian address hierarchy: county → locality → street
  • Attach an invoice per order (secured PDF)
  • Customizable shipping details per order
  • Tracking number generation with automatic retry
  • Cancel & restore, plus “undo pick” for picking mistakes
  • Late-order detection and SLA alerts
  • Multi-parcel / multi-envelope support
  • Cash on delivery (COD), declared value, package weight
  • Delivery options: Saturday, morning, open-on-delivery

Built for the reality of the warehouse: cancellations, returns, picking mistakes, and late orders, not just the perfect order.

Warehouse app (mobile-first)

Six warehouse operations, all run from the operator's phone.

  • Picking with location and product validation (scan = confirm)
  • Automatic FIFO: the oldest stock leaves first
  • Goods receiving (order-based, direct, or from production) with location suggestions
  • Relocation between locations, validated at source and destination
  • Cycle counting with automatic discrepancy detection
  • Barcode capture for serialization and track & trace
  • Quick stock lookup, straight from the phone
  • Print tracking labels and invoices right from the screen
  • Installable app (PWA) on Android and iOS
  • Offline operation: keep picking if the network drops
  • Biometric login (Face ID / fingerprint / Windows Hello)
  • Push notifications for new tasks
  • Floating button to report incidents on the spot

No industrial scanners. No enterprise device contracts. The operator's phone is enough.

Multi-dimensional inventory

Product × location × lot × expiry. With reservations, audit, and alerts.

  • Tracking by product + location + lot + serial + expiry date
  • Reserve quantity for pending orders (no overselling)
  • Minimum stock per SKU + reorder point
  • Configurable low-stock alerts
  • Add / remove / move stock with reason and author logged
  • Manual entries with photo and invoice attachment
  • Full audit log for every movement
  • CSV export for stock and for transactions
  • Warehouse occupancy % calculation, with alerts at 90%+
  • Product units: 1 pallet = 50 cartons = 500 pcs.
  • Unit types: kg, m, pcs., etc.

Locations & visual layout

2D floor plan, heatmap, 3D view, ABC treemap, slotting optimization.

  • Hierarchy: warehouse → zone → rack → level → bin
  • Interactive 2D floor plan of the warehouse
  • Heatmap colored by picking velocity
  • ABC treemap (80/15/5) for SKU velocity
  • 3D view of the racks
  • Activity pulse: see where things are happening right now
  • Minimap + zoom from 0.15× to 4×
  • Drag-and-drop layout editor
  • Slotting optimization with ABC analysis and per-SKU suggestions
  • Bulk QR code generation for locations
  • Configurable levels and subdivisions

It's not just a table of locations. It's a visual map where you diagnose layout problems in 30 seconds.

Returns & QC

Returns handled as a first-class operation, not an exception.

  • Return lifecycle: pending → in progress → completed
  • Automatic return creation from the “returned to sender” event
  • Return tracking-number tracking
  • Restock per product, with location assignment
  • Credit-note flow with invoice attachment
  • Resolving quantity or condition discrepancies
  • QC at receiving: approve/reject with supervisor notes
  • Condition labeling: good / damaged / defective / expired
  • 30-day trend chart

Incidents & safety

Report incidents from the operator's phone, with photos.

  • Quick-report button in the warehouse app
  • Types: product loss, equipment loss/damage, safety, quality, process deviation
  • Severity: low / medium / high / critical
  • Multiple photos, stored securely
  • Tie to a location
  • Assign to an admin for follow-up
  • Status: pending / in progress / resolved / rejected
  • 30-day trend chart

From the shelf to the customer.

Carriers, marketplaces, ANAF invoicing, multiple warehouses, and printing. Everything that gets the order out the door.

02 / Distribution & sales
The Orders screenAWB, courier, and invoice on every row
The Orders screen in notsowms: statuses, couriers, AWB, and invoice on every row

Multi-carrier shipping

A single flow across 6 carriers: Sameday, Cargus, FAN Courier, DPD, GLS, Pall-Ex.

  • Unified tracking-label generation for every carrier
  • A4 / A6 labels downloaded or printed directly
  • Automatic tracking sync across all carriers
  • Per order: customizable sender, recipient, and special services
  • Batch labeling, for high volumes
  • Multiple shipping locations, with a configurable default
  • Automatic return on the “returned to sender” event
  • Pallex: consignments, manifest validation, transport note
  • Cash on delivery (COD) reconciled automatically
  • Optimized county/locality mapping (Cargus)

E-commerce sync

eMAG, Shopify, Wix, PrestaShop, OpenCart, and MerchantPro, all in sync.

  • Automatic order import from every platform
  • Push stock (reserved + available): no more overselling
  • Status pushed back to the source platform
  • Internal SKU ↔ platform product mapping
  • Manual remapping interface for ambiguous products
  • Background sync: never blocks operations
  • 30-day sync log, with success rate
  • Per platform: choose which warehouses sync

Invoicing & ANAF

Oblio, SmartBill, and Sedona, with e-Factura, built into the order flow.

  • Automatic invoice generation when an order is completed
  • Oblio with e-Factura D2B
  • SmartBill with configurable series and stock register
  • Credit note (reversal invoice) for returns
  • Payment reminder generated automatically
  • 10-year retention for compliance
  • OCR on supplier invoices
  • PDF download for invoice, reminder, and proof
  • Sync log with request and response
  • Status tracking: draft / issued / paid / canceled

Multi-warehouse

One account, multiple physical warehouses. Real separation.

  • Code + name + status + default flag for each warehouse
  • Orders, stock, and locations filtered per warehouse
  • Users pick their active warehouse
  • Default warehouse per user (selected automatically)
  • Dashboard filterable per warehouse
  • Cross-warehouse visibility for managers

Printing & labels

Network printers, custom labels, QR codes, GHS symbols.

  • Support for network printers
  • Types: tracking label / label / universal
  • Printer groups per warehouse
  • Print queue with retry
  • Test print from the interface
  • Layout designer for each product's label
  • Icon gallery + GHS hazard symbols (GHS01–GHS09)
  • QR code generation for locations and products

The warehouse that runs itself.

Visual automations, analytics, real-time updates, and notifications. The system does the work for you.

03 / Intelligence & automation
Visual automationsFlow builder, no code
The visual automation builder in notsowms, with nodes connected into a flow

Visual automation engine

Drag-and-drop workflow builder, with 10 node types.

  • Visual drag-and-drop canvas
  • Triggers: new order, status change, stock updated, return received
  • Nodes: Condition (if/else), Delay, Update Status, Assign Picker
  • Nodes: Generate Tracking Label, Create Invoice, Send Notification, Webhook
  • Conditional routing between nodes
  • Context passed along between steps
  • Safety limit of 50 steps
  • Versioning + status: draft / active / paused
  • Track every order through the flow, with a per-node log
  • Duration of each step, in milliseconds

You don't write code. You draw the flow. “When an eMAG order arrives → if stock < 2 → notify + create a supplier order → otherwise: assign picker → tracking label → invoice.”

Dashboard & analytics

5 tabs: Executive, Orders, Customers, Inventory, Warehouse.

  • Executive KPIs: orders, revenue, stock health, picking time, occupancy
  • Orders: status distribution, peak-hours heatmap, volume trend
  • Customers: top 20 by revenue, cohorts, geographic distribution by county
  • Inventory: SKUs, slow movers, fast movers, turnover, expiry
  • Warehouse: occupancy over time, distribution by zone, operator productivity
  • Filters: time range, warehouse, status
  • PDF and Excel export
  • Range selector with presets

Real-time updates

Everything that changes in the warehouse appears instantly on every screen, isolated per account.

  • New orders and status changes, instantly
  • Picking and warehouse tasks updated live
  • Low-stock alerts and the dashboard updated live
  • Private channels, authorized per account
  • Separate channels for each warehouse
  • See who's active on the floor, in real time

Automated notifications

Template-based rules, over Email, Webhook, or Slack.

  • Triggers: low stock, incident, late order, return received, QC rejection
  • Recipients: multiple emails or a webhook
  • Subject and body with dynamic variables
  • Enable/disable per rule
  • Test send to validate the template
  • Notification log with delivery status

The foundation you rely on.

API, isolated per-customer security, and complete administration. The infrastructure that holds it all up.

04 / Platform & administration

API & webhooks

Versioned REST API and webhooks for any integration.

  • Secure API-key authentication
  • Read and write products, orders, stock, suppliers, and locations
  • Webhooks for orders and status updates
  • Full log of every call (who, what, when, result)
  • API keys with revocation and optional permissions
  • Transparent rate limiting

Security & compliance

Isolated database per customer, biometric authentication, 2FA, and a full audit log.

  • Complete isolation: a separate database for each customer
  • Biometric authentication / passkeys (Face ID, fingerprint, Windows Hello)
  • 2FA with a one-time code (Google Authenticator, Authy)
  • Trusted devices, to reduce how often 2FA is required
  • Secure “remember me” sessions, with rotating tokens
  • Role-based access (8 configurable roles)
  • Operator impersonation, with an audit log
  • Activity log on every create / update / delete
  • Documented sub-processors (GDPR)
  • 10-year retention for invoices (per ANAF)

Settings & administration

Users, warehouses, scheduled jobs, modules, API keys.

  • Users: full management, roles, warehouse assignment, 2FA status
  • Warehouses: management + default + active
  • Scheduled jobs, with execution logs
  • Toggleable modules: Returns, QC, Analytics, Incidents, Supplier Orders, etc.
  • API keys: generate, revoke, call log
  • Notification settings: email integration, rules
  • General: box dimensions, default currency, language

See them on your own data.

A 30-minute demo. We import a real set of orders, products, and locations. You decide whether it goes further.